We understand the technology industry and the dynamics of the retail industry. Our clients have a very high trust in us based on the results that we have achieved on their behalf. Our sister companies CSG Inc., CSG Fulfillment and ewear.ca provide us with additional resources and expertise. One of the major benefits that comes from having sister companies is all the activities that you would require come from one company in the form of a Total Solution. CSG Inc. can work on a strategic marketing campaign for a client and MMB can ensure that it is delivered and executed on time and followed up in the store locations. CSG can work with a client on a rebate program, MMB can deliver it and manage it at the retail level and CSG Fulfillment can process the claims and respond to the customer inquiries. Since we are all part of the same group of sister companies, communications don't fall down, customers and end users don't fall through the cracks. Our senior management have experience working with a retail organization (floor sales, management, and merchandising) so we can relate to all of the retail issues surrounding promotions.
It is important that our people work hard to establish and solidify relationships with in-store personnel by taking a keen interest in their business and understanding their needs. Our seasoned representatives understand that in most cases, retail sales people need to sell to make a living. As a result, our focus is on making our clients products easier for retail salespeople to sell. This includes, but is not limited to: Resolving problems that retail salespeople have with our client's products Providing product information to retails salespeople in order to ensure that they can confidently answer questions about our client s products Of particular strength is our relationship with one of Canada's largest and most successful computer retailers - Future Shop. Over the years, our team members have created very strong relationships both at store-level and at head office level. Each member of our team realizes the importance of these relationships to our partner's sales success in this aggressive retailer. In addition, over the years our representatives have created solid relationships with in-store personnel at Business Depot locations across Canada. We understand the rigid policies and procedures of this organization, but are in many cases able to work around them to achieve our partners key objectives.
Through our understanding of consumer promotions and buying behaviour, MMB brings an ability to communicate to the technology industry in a way that can be used to reach the customers. By listening to our client's needs, and interpreting those results to retail locations, we bridge any existing communication barriers while ensuring that the end consumer gets the right message - each and every time. MMB delivers results by aggressively works the retail environment to directly impact sales, stock levels and your retial market share. We spend the time to understand our clients' individual needs and business. By integrating our core capabilities, MMB provides a professional, experienced merchandising program that delivers the desired results. Overall, MMB knows that your business is unique. We draw from our core capabilities to customize a solution that maximizes your product's potential - while optimizing profitability.